2026

Pink Pony Wellness (“Practice,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, telehealth services, and related communications.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Mailing address

• Date of birth

• Payment information

• Information submitted through contact forms, appointment requests, or intake forms

B. Health Information

If you become a patient or engage in telehealth services, we may collect Protected Health Information (PHI), including:

• Medical history

• Symptoms and diagnoses

• Medications

• Laboratory results

• Treatment plans

• Clinical documentation

Health information is handled in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of visit

• Referring website

This information is collected through cookies and analytics tools.

2. How We Use Your Information

We may use your information to:

• Provide telehealth and medical services

• Schedule and manage appointments

• Process payments

• Communicate regarding your care

• Respond to inquiries

• Improve website functionality and services

• Comply with legal and regulatory requirements

• Prevent fraud or misuse of services

We do not sell your personal or health information.

3. HIPAA & Protected Health Information

If you become a patient of Pink Pony Wellness, your medical information will be governed by our separate Notice of Privacy Practices in accordance with HIPAA.

Website contact forms are not intended for submission of highly sensitive medical information unless specifically directed. For clinical communication, we may direct you to a secure, HIPAA-compliant portal.

4. Multi-State Consumer Data Rights

Depending on your state of residence, you may have rights under applicable state privacy laws, including but not limited to California, Colorado, Virginia, Connecticut, Utah, and other states that have enacted consumer data protection laws.

These rights may include:

• The right to access personal information we hold about you

• The right to request correction of inaccurate information

• The right to request deletion of certain personal information (subject to medical record retention laws)

• The right to opt out of targeted advertising or marketing communications

• The right to limit the use of sensitive personal information

To exercise your rights, please contact us at [Insert Email]. We may request verification of your identity before processing your request.

Medical records are subject to healthcare retention requirements and may not be deleted where prohibited by law.

5. Sharing of Information

We may share information as necessary to operate our practice and provide care, including with:

• Licensed healthcare providers involved in your treatment

• Laboratories and pharmacies

• HIPAA-compliant telehealth platforms

• Payment processors

• IT and hosting providers

• Legal or regulatory authorities when required by law

All service providers are required to maintain appropriate safeguards.

We do not sell personal information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

Cookie Notice Language (for Banner Use)

We use cookies to improve your browsing experience and analyze website traffic. By continuing to use this site, you consent to our use of cookies in accordance with this Privacy Policy.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal and health information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Telehealth Disclaimer

If you receive services via telehealth, you acknowledge that electronic communications carry inherent privacy and security risks despite reasonable safeguards.

You are responsible for ensuring that you access telehealth services from a secure device and private location.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

11. Contact Information

Pink Pony Wellness
Email: pinkponywellness@gmail.com
Phone:480.788.9060
Website: [pinkponywellness.net

If you have questions regarding this Privacy Policy or your data rights, please contact us using the information above.